OKR
··目標Objectives
····想做什么
····而不是
······該做什么
··關鍵成果Key Results
····如何實現
····怎么知道實現
··制定原則
····SMART
······明確性
······可衡量
······可實現
······相關性
······時限性
··衡量辦法
····基準線
······對標
······舉例
········績效評分
····正向增長
······精益求精
······舉例
········銷售額
····反向控制
······規避風險
······舉例
········投訴率
··打分
····目標完成程度
····目標挑戰性
····個人努力程度