內購規范文檔:https://developer.apple.com/app-store/review/guidelines/cn/
蘋果申訴入口: https://developer.apple.com/contact/app-store/?topic=appeal
2017年10月9日
10月5日 收到如下郵件,今天試了下內購功能,可以正常充值了。
2017年9月29日
1.今天審核通過了
不過發現appstore下載還是2.5.9,【頭一次碰到,以前itunes顯示通過,到appstore就可以下載了】
打電話給中國審核團隊,人家的解釋是,軟件沒有問題,目前已經在排隊上架過程耐心等待,上架過程有時快有時慢,不過最多等待24小時【如還通過可以電話或郵件聯系】,問題編號100307111129
2017年9月27日
1.發現內購商品被拒了
解決:重新提交 (商品和新包一起提交)
參考:
https://stackoverflow.com/questions/39556422/in-app-purchaise-add-binary
https://yimouleng.com/2015/12/17/ios-appstore-question/?utm_source=tuicool&utm_medium=referral
http://www.pmcaff.com/article/index/499746885393536?from=related&pmc_param%5Bentry_id%5D=209796516725824
被拒理由:
Guideline 3.1.1 - Business - Payments - In-App Purchase
We have begun the review of your in-app purchases but aren't able to continue because your submitted in-app purchases indicate a change of business model for your app. Therefore, we need to verify the implementation of your submitted in-app purchases in the app to ensure your app, and its in-app purchases, are in compliance with the App Store Review Guidelines.
Next Steps
Please upload a new binary for review and resubmit your in-app purchases with the binary so that we can continue the review.
ps:應該還是蘋果的坑
給我們通過了老的商品id,代碼早就在提交審核的時候注釋掉了【因為被拒怕了,我們本打算提交沒有內購的版本】
2017年9月25日
1.按方案二修改,以及多次電話回撥溝通,app終于審核通過上線了。
內購項目商品由于還是正在等待審核狀態,線上環境暫時無法充值(先耐心等2天)
2017年9月20日 第9次被拒
一.以快速上線為原則,做如下修改
方案一:9月21日修改好,最后采用方案二提交
1.發現功能整個移除
2.去除內購相關功能,開發注冊相關功能,我的訂單
后臺以下內容刪除
將內購功能關閉
web后臺圖片天替換尺寸
方案二:(支持設備id購買) 9月22號修改完成提交appstore
1.添加游客購買流程參照愛奇藝,喜馬拉雅app
http://blog.csdn.net/qq_37006649/article/details/73614047
主要修改點:
1.程序啟動如果是游客模式,通過設備號像后臺請求一個虛擬賬號,返回虛擬賬號(同時返回建權相關的key,這樣點擊查詢余額之類的接口就不會報建權錯誤)。
2.用戶如果是游客充值的時候,提示本設備充值風險。
1.回復
Hello,
I don't see any screenshots attached here.
The latest version we submitted has been changed as below. If users do not login or register, they only can see and access those contents that are free. Non-free contents do not appear in the '發現' section. In another words, app content and features that are associated to specific users will not appear in the '發現' section. So we will not collect user private data if they do not login or register and want to access non-account based content or features.
We are really sorry that the function we have been changing now is still not comply with App Store Review Guidelines.
Can you please schedule a meeting to discuss the current problems? This is now the top priority issue in our company. We are all quite anxious on this.
My phone number is 86-13711111111. My email is xx@317hu.com. Thank you very much.
2017年9月8日 第8次被拒
一.基本思想:發現界面游客模式下,無法點擊出現用戶登錄提示功能。
(9月11日修改后上線) 修改修改點
1.后臺添加配置項開關,游客模式下,ios設備,發現界面入口相關列表,全部只返回免費課程。 【登錄后,還是和以前一樣,返回所有】。
2.app端,如果是游客模式下,查看免費課程,底部的收藏點贊購買 bar全部隱藏。
3.app提現功能 改用業務配置項開啟@"withdrawFlag" //提現功能默認是0關閉,如果審核通過,后臺可以配置成1,打開提現功能
其他:加急郵件申請
This app version is quite important to us. we have fixed many severe defects, which will definitely improve the user experience if it can be in App Store timely.
9月18日還是沒有反應,再次申請加急
Dear Sir/Madam,We notice that our APP is still in the status of waiting for review since we submitted it on Sep. 11. We have been getting big pressure from the senior leadship team and the market, as there is many new features integrated and many severe defects fixed in the latest submitted version.These days the review time is quite long. May I ask when you can help to review our APP? If it is possible, can we schedule a meeting to discuss all problems one by one when you have time? And we can change it as your suggest totally.May I ask whether there is any channel or 3rd party company can help to facilitate the APP review process? Any possible solutions we are willing to try to help to facilitate the review process.Best regards,
9月19日 打電話給蘋果 400-670-1855 問題編號100294982096
1.對方基本思想 還是要走聯系流程,讓我們耐心等待。
加急聯系流程
eg:說明加急理由, 要求對方回復,郵箱email。
2.付費審核問題,對方回饋 [第三方付費申請快速審核,不推薦,蘋果沒有這個服務,不要相信]
二.被拒理由 (游客模式下,進入發現界面出現需要用戶登錄信息,綁定用戶登錄了(釣魚),蘋果認為這些公開的內容是非用戶基礎的,不能強制綁定用戶登錄)
Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage
We noticed that your app requires users to register with personal information to purchase non account-based in-app purchase products, which does not comply with the App Store Review Guidelines.
圖片
2017年8月31日 第7次被拒
1.修改點
a.默認進入發現界面
b.如果免費不走購買流程,如果收費,先報余額不足,最后跳轉到充值界面,最后報登錄提示
2.被拒理由
Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage
We noticed that your app requires users to register with personal information to purchase non account-based in-app purchase products, which does not comply with the App Store Review Guidelines.
2017年8月26日 第6次被拒
1.問題再次被拒,原因(產品設計和蘋果審核規則不符合)
8月27日修改完成提交appstore,審核,
28日內部評審后,下架,添加開關功能,重新提交appstore審核。
修改點:
內購功能開啟后 修改以下邏輯
1.不支持,提現功能。
2.用戶一定要登錄后,才能使用我們的軟件(才可以進入發現界面)。
被拒原因:
2017年8月23日 第5次被拒
解決:引入天使鉆概念。
1.申述蘋果回復太慢啟用虛擬貨幣方案(天使鉆概念)重新提交appstore
2017年8月22日
8月21日 晚上10點基本上是同樣原因被拒
第一步 回復申述
Dear sir/madam,
Maybe there is some misunderstanding regarding with the functionality of purchasing in app. Users can buy online video or lectures in the '發現' sections of the app. It's a kind of pay for the knowledge. The currencies or credits in the account users charge are do consumed within the app. Please check the attached screenshots.
From the '發現' sections, you can see that all the products of online lectures or videos are labeled as the unit '¥'. When users try to buy a product, it will be deducted from the balance of the users' account first. If the balance of account runs out and is not enough to pay for the product, it will prompt users to charge the account with the in-app purchase function.
We refer to some products like '得到', '愛奇藝', '優酷'. They have the same mechanism regarding on the product purchasing. I also attached a screenshots I get from the app '得到' for your reference.
This app version is quite important to us and fixed many severe defects, which will definitely improve the user experience if it can be in App Store timely.
As it has been a long time that our app is rejected in the process of App Review, we do request a phone call to discuss the details. Please call me via the number 86-13711111111. Thanks for your time.
申述附件圖片
2017年8月18日 第4次被拒
1.今天還是同樣問題被拒了
準備參考得到app 修改成元標識
1.界面修改
2.itunesconnect后臺修改
2017年8月12日 第3次被拒
被拒 3個問題
問題1.使用蘋果支付字眼,其實不支持蘋果支付(產品設計也有問題)
原因:【內購和蘋果支付是兩個概念,蘋果支付和支付寶是一類的】
1.如下是內購概念
https://developer.apple.com/library/content/documentation/NetworkingInternet/Conceptual/StoreKitGuide/Introduction.html
解決:去除蘋果支付, 跳轉到該界面,默認就是走內購充值流程
問題2. 元 and ¥,誤解問題
參考其他app內購界面修改,如得到, 騰訊課堂
修改如下:
app端修改: 將元顯示替換成¥顯示
后臺修改:
2017年8月8日 第2次被拒 說ipv6下很多數據為空
1.排除發現 其實是測試數據的問題,直接添加即可(已讓測試幫忙添加)。
【另外 也用wifi分享出ipv6的網絡,進行測試,數據都正常】
2017年7月24日 第1次被拒
1.內購功能沒有開發。
修改:將蘋果內購功能開發完成提交。