該回答如下：
- 滿足真實、深切的用戶需求
- 尊重用戶時間和成果
- 用合適的技術來解決問題
- 按照既定目標來工作，不能降低標準
- 推斷可能遇到的“坑”，并提前避免
- 提供撤銷操作的方法
- 可理解的產品運行概念模型
- 周到且讓人感覺受到重視的反饋
- 在用戶使用流程中，“規則”一致
- 有美學類的快感
- 上下環節的銜接要流暢
譯者一點淺見
上述回答沒有細致入微的描述及舉例，但總結十分精辟，適宜在做產品時常常回想
————————————————————————————————————
原回答（什么成就偉大的產品？）：
- Great products are those that:
- fulfill a real, deeply-felt need
- respect their users' time and effort
- use the correct technology to deliver the solution
- work as expected, and perhaps even better than expected
- anticipate problems and try to prevent them when possible
- provide ways to undo actions
- provide an understandable mental model of how the product works
- provide responsive, appropriate feedback
- are consistent in their "rules" of use
- are aesthetically pleasing
- are sensitive to their context of use
- are environmentally friendly
